When it comes to creating a happiness culture at work there’s no one right way, but there’s plenty of wrong ways If it’s got to do with what’s happening at work, or what’s happening between people at work, I can help.

Each week I answer viewer questions and share actionable ideas to help you transform work into a positive experience, doesn’t matter if you’re the boss or the employee, I love to share what I know.


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Does Your Team Know How You Make Money?

By Andrea | October 5, 2016

We are all in the business of making money. Ask your staff how you make money with your business and you might be surprised to learn that very few, in fact recent studies have shown that less that 5% of employees actually know how their employer makes money. I suggested to a coaching client that […]

survive in business

Are You Selfish Enough To Survive in Business

By Andrea | September 15, 2016

  Business owners are truly giving folk. We give to customers, to employees, to local sporting teams and charities and we give a lot just to operate our business by way of taxes and charges. All that giving can mean that getting what we want and need comes very distant last and when that happens […]


What is the big deal with coaching?

By Andrea | July 22, 2016

Coaching is everywhere – there are coaches and coaching schools popping up all-over Australia and South East Asia. The predictions are that coaching as an occupation will continue to be one of the fastest growing industries in the United States. There is every niche coach you can think of out there vying for a share […]

effective aligned values

Adding Effective Aligned Values

By Andrea | July 22, 2016

What I value may not be what you value and in that simple observation is the seed of a disagreement. Workplace values set the tone about what is most important to you and your business. It sends a message to your employees, customers and stakeholders about what they can expect in dealing with you. There […]

ways to support employees

Ways to Support Your Employees?

By Andrea | July 22, 2016

The productivity of your employees is directly related to one factor beyond all others. Beyond pay rates, desk sizes, rosters, uniform colours and performance reviews. The one factor that will determine whether an employee will work to their best is how their manager treats them. Imagine that you are an employee and you manager is […]

darren lehmann effect

The Darren Lehmann effect on people management

By Andrea | July 22, 2016

If you want to see first hand the difference a manager can make to people performance and business results you need to look no further than the Australian Cricket team over the last few years. The team’s performance was woeful under the stewardship of a “technically perfect” coach – Mickey Arthur. He used the latest […]


Most people are just hanging in there at work

By Andrea | July 22, 2016

  When you step back and observe a lot of workplaces you get to see a common and pretty uncomfortable picture. Tired people dragging themselves into work wearing forced enthusiasm and motivated to do just enough work to get by. Caffeine, free biscuits and a bitch about work colleagues are the distinctive highlights of the day. […]

the benchwarmer employee

The benchwarmer employee

By Andrea | July 22, 2016

Ever worked with someone that shows up to work and shuts down their brain on arrival? They are the employee that is just there for the pay check and has zero interest in doing no more than the minimum and attract no attention from the managers. Sometimes they will talk about what they would rather […]

performance reviews

Performance Reviews and the Oarsome Foursome

By Andrea | July 22, 2016

We all know the usual performance review drill – set some goals, monitor progress, review at the end of the year and score a rating. Some employers might link the rating to a pay increase, some provide development opportunities but for many the performance review is a task to be done. What if the Oarsome […]

difficult employees and how to manage them

The archetypes of difficult employees and how to manage them

By Andrea | July 22, 2016

Somewhere, sometime, I read that 80% of managers ignore or avoid dealing staff performance issues. I can say with some credibility and much lost skin, that the statistic is true. I spent the first half of my working life as a union official leveraging (exploiting) the fact that managers didn’t manage properly. The second half […]

people managers

The under-used rights of people managers

By Andrea | July 22, 2016

There was a time when staff were afraid of their bosses. Staff were required to show bosses deference and respect and bosses perpetuated the myth that being sacked would shame the employee for the rest of their working life. I recently attended a function held by an employer body that was hoping to change industrial […]

taking care of your people

26 ways you are not taking care of your people

By Andrea | July 22, 2016

    There’s a lot of talk about your staff being your greatest asset. Taking care of your people and they will take care of the business – has become the catch cry of people management maestro Richard Branson. The problem is that people managers constantly demonstrate that they don’t care about their people. The […]

How blame kills productivity

By Andrea | July 22, 2016

Have you taken notice of the reaction of someone that is being blamed? They will respond by arguing against the blame or they’ll try to get out of it by blaming others it or maybe they will register no response at all. It’s interesting that these typical reactions line up with how a person reacts […]

Do you really need free massages to motivate staff?

By Andrea | July 22, 2016

From time to time someone releases a report on the “best companies to work for” and we read (in amazement) about perks such as games rooms, eyebrow shaping or even nap spaces. When you drill down, past the crazy perks to what really makes it a great place to work there are some consistent themes […]


5 awesome ideas to start 2016

By Andrea | July 22, 2016

  5 awesome ideas to start 2016 I am determined to make 2016 significantly better than last year. Not because 2015 was a bad year, in fact it was amazing: I wrote my first book, I won Small Business Woman of the Year, I worked with some hugely inspiring people, I met my financial  goals and I […]

Big goals – Big risks

By Andrea | July 22, 2016

  There is a raging debate about whether big goal setting actually works. For many years now we have been encouraged to set big goals – audacious goals like tripling our income or retiring by the time we hit 30. The thinking goes that by setting big goals we will improve our motivation and enhance […]

Is your mission statement gathering dust?

By Andrea | July 22, 2016

  Whenever I begin a cultural change program with a business I ask them about the purpose of their business, what drives them and what they do that sets themselves apart from other like businesses?  Every one of them points to their mission statement and nearly all of the mission statements are some variety of […]

Try Talking Love not War at Work

By Andrea | July 22, 2016

  Young people can be a challenge for people leaders.  They seem to be motivated differently to their older counterparts. Fortunately for all of us Virgin Unite and You Gov teamed up to find out what matters to young people at work which asks the question: Does business need an new language of love? This […]

Culture is the everything… and why I couldn’t agree more!

By Andrea | July 22, 2016

Last night there was a change at the highest levels of leadership in our country, Malcolm Turnbull ousted Tony Abbott as Prime Minster. Putting the politics to one side, the first promise this new leader made was to the culture of the new government. In his words “as we all know culture is everything… a […]

How to Take Control of the Culture in your Business

By Andrea | July 22, 2016

  Take a Culture Walk If you don’t deliberately set and own you culture it emerges, little decisions here and there add up to be the “way things are done around here” do I pick up the rubbish, do I answer the call 2 minutes before knock off, do I take a customer to a […]

Hate your job, do yourself a favour..

By Andrea | July 3, 2016

  When you stay in a job that you hate, it weakens you. A few years back I came to realise that I stayed a couple of years too long in a job.  At the time I had become used to living on the good income, I knew how the organisation worked and how I […]

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